Hassle-Free Returns
We want you to love your new eyewear, but if you're not completely satisfied, we're here to help.
Return Conditions
- Time Frame: You may return your eyewear within 30 days of receipt.
- Condition: Items must be returned in their original, unworn condition, including all accessories and packaging.
- Prescription Lenses: Custom prescription lenses are non-refundable. However, if there's a manufacturing error, we will remake the lenses at no extra cost.
How to Return
- Contact our customer service team to initiate a return.
- Pack the items securely, including the return form provided.
- Ship the package back to us using a traceable method.
Refunds
Once we receive and inspect your returned item(s), we will process your refund. The refund will be credited back to the original method of payment within a certain number of days.
